| 1 |
Status of Terms |
| 1.1 |
These terms constitute a legal document ("the Agreement"), which sets out the rights and obligations of you as a purchaser ("you"), and those of Wokingham Photographic("Wokingham Photographic ", "we" or "us"), in relation to the services and products offered by us through this site. By registering for Wokingham Photographics services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services.
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| 2 |
Placing an order |
| 2.1 |
A notice will be displayed on your web browser before you submit an order with Wokingham Photographic. This contains important information such as a description, price and delivery charges of the good or services ordered. Wokingham Photographic suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records. |
| 2.2 |
Goods supplied to you by Wokingham Photographic will correspond with their prices and description (subject to E & OE). If at any time this is not the case Wokingham Photographic will give you the right to reject the goods within a reasonable time period for a full refund. |
| 2.3 |
In the unlikely event that an incorrect price is shown on our website. Wokingham Photographic reserves the right to abstain from fulfilling the order at that price. You will of course be notified, and at which point you will be informed of the correct price, and given the choice to proceed with the order.
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| 3 |
Right to Cancel |
| 3.1 |
You have the right to cancel any order within 7 working days. The 7 working days will start the day after receipt of the goods. |
| 3.2 |
The cancellation notice should be sent by e-mail to Wokingham Photographic at info@wokinghamphotographic.co.uk and must state your name, a description of the goods or services concerned and the order number. |
| 3.3 |
Where Wokingham Photographic have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to Wokingham Photographic. Wokingham Photographic will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the order. |
| 3.4 |
Where Wokingham Photographic have supplied goods to you, these goods must be returned to Wokingham Photographic, 24 Denmark Street Wokingham RG40 2BB or be available for collection by Wokingham Photographic. The cost of returning goods is non-refundable, and where Wokingham Photographic collects goods the direct cost of such will be deducted from the refund.You will not be refunded the original postal cost to you either. |
| 3.5 |
Once notice of your cancellation has been received and we are in possession of the returned goods, Wokingham Photographic will make a refund of the order price to your debit or credit card used to purchase the goods. This will be done within 30 days of the date of cancellation.
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| 4 |
Content |
| 4.1 |
Wokingham Photographic shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site. |
| 4.2 |
Certain links in this site will lead to sites, which are not under the control of Wokingham Photographic. When you activate any of these you will leave the Wokingham Photographic site and Wokingham Photographic has no control over and will accept no responsibility or liability for the material on any site, which is not under the control of Wokingham Photographic.
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| 5 |
Limitation of Liability |
| 5.1 |
Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Wokingham Photographic. |
| 5.2 |
You agree that Wokingham Photographic shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Wokingham Photographic direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Wokingham Photographic has been advised of the possibility of such loss or damage). |
| 5.3 |
The only liabilities that Wokingham Photographic can exclude are those arising from the following.
In cases where losses were not foreseeable to both parties when the contract was formed.
Where losses were not caused by any breach on the part of Wokingham Photographic.
For any business losses, and/or losses to non-consumers.
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| 6 |
Delivery |
| 6.1 |
Orders received by 2:30pm are normally dispatched the same day for delivery within two working days. If Wokingham Photographic have not got stock of your order you will be notified with an expected delivery date, if this date is not acceptable to you, you have the option to cancel your order. For a complete explanation of delivery charges please see our shipping page.
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| 7 |
Complaints Handling Procedure |
| 7.1 |
In the unlikely event that you have any complaints as to our service or any of the goods and services supplied to you from our site, please contact us by either:
e-mail: info@wokinghamphotographic.co.uk
Phone: 0118 979 0713
Fax: 0118 989 0775
or write to:
Wokingham Photographic 24 Denmark Street Wokingham RG40 2BB
All complaints are taken seriously and will be investigated as soon as they are brought to our notice. We will endeavour to rectify any problems as soon as possible.
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| 8 |
Copyrights |
| 8.1 |
All designs, text, graphics and their selection and arrangement on this site are the copyright of Wokingham Photographic or its content providers. As a visitor to the Wokingham Photographic site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without Wokingham Photographic prior written consent is strictly prohibited.
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| 9 |
Matters beyond our Reasonable Control |
| 9.1 |
Wokingham Photographic shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.
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| 10 |
Language |
| 10.1 |
In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.
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| 11 |
Wokingham Photographic Privacy Policy |
| 11.1 |
Due to the ordering process certain information given by you at the time of ordering is collected lawfully and in accordance with the Data Protection Act 1998, solely by Wokingham Photographic. Wokingham Photographic does not disclose any customer information to any third parties. The information is used only for the purpose of processing your request and to communicate with you on any matters relating to the provision of the service in general. Information and statistics may also be used for the purpose of monitoring site usage. These statistics will not include any information that can be used to identify any individual. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. If you have any concerns regarding the privacy of this site please e-mail info@wokinghamphotographic.co.uk
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| 12 |
Site Security |
| 12.1 |
The checkout section of the Wokingham Photographic site is held on a secure server using a verified SSL (secure socket layer) system for transferring data. If you click on the small padlock symbol at the bottom of you browsers screen you will be taken to this sites security certificate. If you have any concerns regarding the security of this site please e-mail info@wokinghamphotographic.co.uk |
